Frequently Asked Questions

The following is a list of frequently asked questions (FAQs). To read the answer to each question, please click on the question.

Questions:

What if I have a complaint about my care?

If at any time during a stay at Venice Regional Medical Center you are not receiving the kind of treatment that you have a right to expect, please make your concerns known to your physician or to the Nursing Director responsible for the nursing unit. In addition, our Patient Advocate can be reached at extension 37793 or from outside the hospital at 483-7793. If assistance is needed after normal business hours, please dial "0" and ask for the Nursing Supervisor. If you cannot resolve your issues using these avenues, you may obtain information about The Florida Agency for Health Care Administration (AHCA) by calling 888-419-3456 or The Joint Commission by e-mailing www.complaint@jointcommission.org or by calling 800-994-6610 Quality-of-Care Concerns If a Medicare beneficiary has a concern or is not satisfied with the quality of care received, he or she can call the FMQAI Florida Medicare Beneficiary Complaints Helpline at 800-844-0795.
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